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Continue shoppingQuick answers
Where do I find my order number?
It is in the order confirmation message we sent after you placed the order. It starts with # followed by numbers.
Which photos should I add?
For a damaged or wrong item: one photo of the parcel with its label, and one of each poster that has the problem. Clear daylight photos help us act faster.
I placed two orders. Do I send two requests?
Yes, one request per order, so each one gets its own reference and nothing gets mixed up.